FAQ

Ordering

Shop our page then checkout! it’s quick and easy.

We ship worldwide, so yes of course we ship to your area.

Customer Support Hours: 10 AM – 9 PM EST

  • Note: You can place an order anytime

Of course! As long as we have not shipped it you are than welcomed to.

Payment

Follow the instructions at checkout via Credit Card or Crypto currency direct.

Broadcasting and confirmations: Once signed, the transaction is broadcasted to the network and will go through a few confirmations. Once completed your order will be automatically processed and in queue for shipping.

Sorry, we do not take cash. We only take Crypto payments.

Yes we absolutely do!

Delivery/Shipping

Shipping is free after $150 spent

Yes you will be able to. You will receive an automated email.

Nothing is required of you. 

Refunds

We do not accept refunds but can provide customer credit.

If there are any issues, we will right the wrong.

Have Another Question?

Send us an email at [email protected] or message us directly through our website’s live chat platform. Our customer service team is available daily from 10 AM – 9 PM EST. We also check our emails during off hours, so don’t hesitate to email us at any time.

At Genie Canvas, we are committed to building long-lasting relationships with our community and providing our valued members with the best service possible. Let us know how your experiences with our company. We’d love to hear from you!